Privacy policy

1. Information about the collection of personal data

1.1.  In the following we advise you about the collection of personal data when using our Lidl spare part shop website. Personal data means any data that relates to you personally, such as name, address, email addresses, user behaviour.

1.2.  The Controller under art. 4 para. 7 of the EU General Data Protection Regulation (GDPR) is

Inhaberin Simone Schmidt

Königsallee 27

40212 Düsseldorf

Fon: +49 171 33 73 401

1.3.  If we involve any external service providers commissioned by us for individual functions of our services, or if we wish to use your data for commercial purposes, we will inform you in detail below about the relevant procedures. In this respect, we will also indicate the defined criteria of the storage period.

2.   Your rights

2.1.  As regards your personal data, you have the following rights in your dealings with us:

  • right to information,
  • right to correction or deletion,
  • right to restrict processing,
  • right to object to processing,
  • right to data portability.

In order to exercise these rights, you can contact us using the contact information for the Controller or Data Protection Officer as specified above.

2.2.  Moreover, you have the right to complain to a data protection supervisory authority about the processing of your personal data by us.

3. Objection or withdrawal of consent for the processing of your data

3.1.  If you have consented to the processing of your data, you may withdraw such consent at any time. Such a withdrawal of consent will affect the permissibility of your personal data being processed, after you have informed us of this.

3.2.  Where we base the processing of your personal data on the balancing of interests, you may object to its processing. This is the case if its processing is not required in particular for fulfilling a contract with you as described by us in the relevant description of the functions below. When you exercise your right to object, you will be requested to give the reasons why we should not process your personal data in the manner we intend. In the event of your justified objection, we will review the facts and either cease to process your data, or adjust data processing, or demonstrate to you our compelling legitimate grounds for continuing to process your data.

4. Collection of personal data when visiting our website

4.1.  If you visit the website merely for information purposes, i.e. you do not register or do not transmit information otherwise, we will only collect such personal data that your browser transmits to our server. If you wish to view our website, we will collect the following data that is of technical relevance to us to show you our website and ensure stability and security (the legal basis is art. 6 para. 1 sentence 1 lit. f of the GDPR):

  • IP address (abbreviated by the last two octets)
  • Date and time of the request
  • Time zone difference to Greenwich Mean Time (GMT)
  • Content of the request (specific page)
  • Access status / HTTP status code
  • Website from which the request was forwarded
  • Websites accessed by the system of the user via our website
  • Bytes transferred of the requested URL
  • Browser
  • Operating system and its interface
  • Language and version of the browser software.

We save this data for a period of 31 days in what is known as a log file, and then the data is deleted. This storage for 31 days is necessary in order to identify and analyse potential attacks by hackers. This serves to improve the security of the website and is therefore carried out on the basis of a legitimate interest under art. 6 I sentence 1 lit f GDPR.

4.2.  In addition to the above data, cookies are stored on your computer when you visit our website. Cookies are small text files that are stored on your hard disk with respect to the browser you use and through which certain information is sent to the party that has set the cookie (in this case, by us). Cookies are not able to execute programs or transfer viruses to your computer. They serve to make the internet offering more user-friendly and effective.

4.3.  Use of cookies:

4.3.1.     This website uses the following types of cookies, the scope and functionality of which are explained below:

  • Strictly necessary cookies (see 4.3.2.)
  • Consent based cookies (see 4.3.3.).

4.3.2.     Strictly necessary cookies guarantee functions without which you cannot use our web pages as intended. These cookies are used exclusively by us and are therefore first party cookies. This means that all information stored in the cookies will be returned to our website.

Strictly necessary cookies serve, for example, to ensure that you as a registered user always remain logged in when accessing various subpages of our website and thus do not have to re-enter your login data every time you access a new page.

The use of strictly necessary cookies on our website is possible without your consent. For this reason, strictly necessary cookies cannot be activated or deactivated individually. However, you can deactivate cookies in your browser at any time (see below).

Legal basis: Art. 6 (1) b GDPR.

4.3.3.     Cookies, which are not necessary will be used only upon your express consent, e.g. marketing cookies.

We also reserve the right to use information that we have obtained by means of cookies from an anonymous analysis of the usage behaviour of visitors to our website in order to display specific advertising for certain of our products on our own websites. We believe that you as a user benefit from this because we display advertising or content that we think suits your interests based on your surfing behaviour, so that you will see less randomly scattered advertising or certain content that might be of less interest to you.

Marketing cookies come from external advertising companies (third party cookies) and are used to collect information about the websites visited by the user in order to create target group-oriented advertising for the user.

You can withdraw your consent to the use of consent based cookies individually at any time with effect for the future by adjusting your cookie settings accordingly.

Legal basis: Art. 6 (1) a GDPR.

4.3.4.     You may configure your browser setting as you like and, for instance, refuse to accept third-party cookies or all cookies. Please note that, in this case, you may not be able to use all functions of this website.

5. Use of our webshop and booking of seminars/coachings via an individual offer

5.1.  If you wish to order in our webshop or via an individual inquiry/offer (only for seminars and coaching sessions), it is necessary for the sake of concluding a contract that you provide your personal data, which we need for processing your order. Mandatory information necessary for executing the contracts is marked separately; any further details are voluntary. Specifically, we collect the following data:

  • Last name
  • First name
  • Address
  • Country
  • Invoicing data
  • Payment data
  • Phone (optional)
  • Fax (optional)
  • Salutation (optional)

We will process the data transmitted by you for processing your order. The legal basis for that is art. 6 para. 1 sentence 1 lit. b GDPR.

Moreover, we are entitled to process the data provided by you to inform you about further interesting products of our portfolio or send you emails with technical information.

5.2.  Legal commercial and tax regulations require us to store your address, payment and order details for the period of ten years. However, we restrict the processing of data after two years, i.e. your data will be used only for complying with the legal obligations.

5.3.  To prevent unauthorised access to your data by any third party, in particular to your financial data, the ordering process will be encrypted by means of TLS technology.

6. Recipients of your data / categories of recipients

For the processing of your data as described above, we use data processors. The obligation of this data processors to handle your data in compliance with the GDPR and to take suitable technical and organisational measures for data security is defined in an order processing contract.

In addition, we work together with the following payment service providers: Paypal, Payone.

If you make a payment using PayPal or PayPal Express, following your order we forward you to Paypal (europe) S.a.r.l. et Cie, S.C.A., 22-24 Boulevard Royal, L-2449 Luxembourg, so that you can use their portal to order the payment.

If you choose to use a means of payment from the payment service provider Payone, the payment is handled by payment service provider BS PAYONE GmbH, Lyoner Straße 9, 60528 Frankfurt/Main, to which we forward the information regarding your order in compliance with art. 6 para. 1 sentence 1 lit. b GDPR. The disclosure of your data takes place exclusively for purposes of payment handling with the payment service provider PAYONE, and only to the extent that is necessary for this purpose.

If you default on payment, in order to enforce our claim we will pass your data to a debt collection agency, a law firm, or possibly to an information agency for purposes of verifying your address. The legal basis for the transfer of data is art. 6 I sentence 1 lit. b GDPR. In addition, the processing is justified by our legitimate interest in the assertion of our entitlement to payment, and thus by art. 6 I sentence 1 lit f GDPR.

7. Contact via the contact form or email 

7.1.  When you contact us via email or a contact form, the data provided by you (your email address, and if appropriate your name, telephone number and message) will be stored by us in order to be able to answer your questions. We will delete the data obtained in this connection after its storage is no longer required, or we will restrict its processing if statutory retention obligations exist.

7.2.  We process this data in order to offer you the desired/requested service. The data processing takes place on the basis of a contract (art. 6, para. 1 sentence 1 lit. b GDPR), where this relates to questions regarding your purchase in our shop. The performance of the customer service is otherwise subject to processing on the grounds of legitimate interests (art. 6 para. 1 sentence 1 lit. f GDPR) because it facilitates the provision of advice to the customer.

8. WooComerce

This website uses the plug-in WooCommerce. We use this online shop system to manage personal data (provider is Automattic Inc., 60 29th Street #343, San Francisco, CA 94110-4929, USA.) of registered webshop customers. WooCommerce assigns customer and invoice numbers. We create invoices as PDFs via WooCommerce and send them by e-mail. The personal data is stored for this purpose in our database and on our server. This represents a legitimate interest in the sense of Art. 6 Para. 1 lit. f DSGVO. Your data will be deleted in the event of a contract not being concluded after your request has been dealt with and otherwise after expiry of the statutory protection periods.

9. Google-Tag-Manager

This website uses the Google Tag Manager. Google Tag Manager is a tool that allows marketers to manage website tags through a single interface. The Tag Manager tool itself (which implements the tags) is a cookie-free domain and does not collect any personally identifiable information. The tool triggers other tags that may collect data. Google Tag Manager does not access this data. If disabled at the domain or cookie level, it will remain disabled for all tracking tags implemented with Google Tag Manager.

10. Use of Google Analytics

10.1.  This website uses Google Analytics, a website analysis service provided by Google Inc. (“Google”). Google Analytics uses so-called “cookies”, i.e. text files that are stored on your computer and facilitate an analysis of your use of the website. The information generated by the cookie about your use of this website is generally transferred to, and stored on, a server operated by Google in the USA. If IP anonymisation is enabled on this website, however, your IP address will first be truncated by Google within the member states of the European Union or in other signatory states to the Agreement on the European Economic Area. Only in exceptional cases will the full IP address be transferred to a Google server in the USA and truncated there. On behalf of the operator of this website, Google will use this information for the purpose of evaluating your use of the website, compiling reports on website activities and providing other services relating to the use of the website and the use of the internet for the website operator.

10.2.  You can prevent the storage of cookies by selecting an appropriate setting in your browser software; however please note that if you do this, you may not be able to use the full functionality of this website. You can also prevent the collection of data generated by the cookie and related to your use of the website (including your IP address) at Google as well as the processing of this data by Google by downloading and installing the browser plugin available at the following link:

10.3 This website uses Google Analytics with the extension “_anonymizeIp()”. As a result, only truncated IP addresses are further processed and personal traceability is ruled out. As soon as data collected about you facilitates personal identification, this will immediately be excluded and the personal data deleted without delay.

10.4 We use Google Analytics to analyse the use of our website and to be able to regularly improve it. The statistical data obtained will help us to improve our offers and make them more interesting for you as a user. For the exceptional cases in which personal data is transmitted to the USA, Google has committed to applying the principles of the EU-US Privacy Shield; The legal basis for using Google Analytics is art. 6 para. 1 sentence 1 lit. f of the GDPR.

10.5.  Information of the third-party provider: Google Dublin, Google Ireland Ltd., Gordon House, Barrow Street, Dublin 4, Ireland, Fax: +353 (1) 436 1001.

10.6. The legal basis for the use of Google Analytics is your consent in accordance with Art. 6 para. 1 sentence 1 lit. a DS-GVO. You can revoke your consent at any time here.

Terms & conditions of use:

Data protection overview:

Privacy policy:

11. Google Analytics (Advertising functions)

11.1. We use the extended functions of Google Analytics on this website in addition to the standard functions. The Google Ana-lytics advertising functions implemented on this website include

– Reports on impressions in the Google display network;

– Google Analytics reports on performance by demographic characteristics and interests

– Integrated services that use Google Analytics to collect data for advertising purposes, including the collection of data via cookies for advertising preferences and anonymous identifiers

For this purpose, in addition to the data collected by the Google Analytics analysis tool, further data is collected via Google cookies for ad specifications and anonymous access identification. We use this information to improve our web offers.

You can prevent the use of Google Analytics advertising features in several ways:

11.2.1. by adjusting your browser software accordingly;

11.2.2. via the Google ad settings on

11.2.3. by means of appropriate cookie settings,

11.2..4. by deactivation on the website of the Network Advertising Initiative (NAI) at Please note that in this case you may not be able to use all functions of this offer to their full extent.

11.3. Cookies used: cookies requiring consent.

Life span of the cookies: up to 12 months (this only applies to cookies that have been set via this website).

Storage period: up to 26 months

11.4. The legal basis for the use of Google Analytics is your consent in accordance with Art. 6 para. 1 sentence 1 lit. a DS-GVO. You can revoke your consent at any time here.

12. Google Fonts

This website uses Google Fonts in order to integrate fonts, a service by Google Inc, 1600 Amphitheatre Parkway Mountain View, CA 94043, USA. To display our website, we also access Google servers, specifically and In order to display fonts as quickly and efficiently as possible on our website, the access instances are saved by Google and the fonts and specifications of your browser temporarily saved. Google Web Fonts are used in the interests of providing a standardised and attractive presentation of our online services. This represents a legitimate interest in the meaning of art. 6 para. 1 lit. f GDPR. You can find more information on this here:

13. jQuery

This website uses the Javascript library jQuery, which optimises loading speeds. Program libraries from Google servers are accessed in this context. The CDN (content delivery network) of Google is used. If you have previously required jQuery on other pages from Google CDN, your browser will access the copy saved in its cache. Otherwise it will be necessary to download the program library, which will pass data from your browser to Google Inc. (“Google”). This transfer takes place on the grounds of legitimate interests in the meaning of art. 6 para. 1 lit. f GDPR.